SHIPPING & RETURNS  

SHIPPING POLICY

Region

We ship to all US states and territories, Canada, and internationally.

We can deliver to PO boxes. 

Time

Seaside Sustainability cannot guarantee a specific number of business days for your order to be processed and shipped. Orders are typically processed within the same business day and can be shipped as early as the next business day. However, shipping time is dependent on whether the product is currently in stock. All orders are processed and shipped from a store in Gloucester, MA. With that being said, estimated delivery time depends on the location we are shipping to. 

 

Price

We use the most cost-effective shipper based on your location.

In-Store Pick-Up: Free

RETURN & EXCHANGE POLICY

Returns & Exchanges

If you are not 100% satisfied with your purchase, you can return any new, unused product and get a full refund or exchange the product for another one. You are responsible for the cost of return shipping.

 

All merchandise purchased through the Seaside store can be returned within 30 days of purchasing. Items cannot be returned or exchanged after 30 days of delivery.

 

Please contact customer service store@seasidesustainability.org for help with adding or removing items to your order, changing the ship-to address, processing a return or exchange, and changing the shipping method. 

Refund Policy

If you choose to return items purchased from the Seaside Sustainability store, we will process your refund within 15 business days of receiving your return. Once we receive the returned item, we will refund the purchase using your original method of payment.