SEASIDE POLICIES

SHIPPING AND RETURNS

Region

We ship to all US states and territories, Canada, and internationally.

We can deliver to PO boxes. 

Time

Seaside Sustainability cannot guarantee a specific number of business days for your order to be processed and shipped. Orders are typically processed within the same business day and can be shipped as early as the next business day. However, shipping time is dependent on whether the product is currently in stock. All orders are processed and shipped from a store in Gloucester, MA. With that being said, estimated delivery time depends on the location we are shipping to. 

 

Price

We use the most cost-effective shipper based on your location.

In-Store Pick-Up: Free

 

Returns & Exchanges

If you are not 100% satisfied with your purchase, you can return any new, unused product and get a full refund or exchange the product for another one. You are responsible for the cost of return shipping.

 

All merchandise purchased through the Seaside store can be returned within 30 days of purchasing. Items cannot be returned or exchanged after 30 days of delivery.

 

Please contact customer service store@seasidesustainability.org for help with adding or removing items to your order, changing the ship-to address, processing a return or exchange, and changing the shipping method. 

REFUND POLICY

If you choose to return items purchased from the Seaside Sustainability store, we will process your refund within 15 business days of receiving your return. Once we receive the returned item, we will refund the purchase using your original method of payment.

PRIVACY AND SAFETY

Seaside Sustainability respects and protects your privacy. Seaside Sustainability will never sell, rent, or give away your personal information to other companies. When you sign-up for our newsletter or any Seaside groups, make a purchase in the Seaside store, and or make a donation, you will receive an acknowledgment of such for your records. Likewise, Seaside collects and stores email addresses and contact information to maintain future communication. We use this information to curate information and resources that you may be interested in. If you do not wish to receive emails from us, you may unsubscribe at any time or contact us directly at info@seasidesustainability.org

 

Links: The Seaside Sustainability website contains embedded links, redirecting you to separate websites. Seaside Sustainability is not responsible for the content posted, information collected, or the privacy policies of other sites.

 

Donations: Seaside Sustainability reserves the right to collect and store contact information provided through any donation(s) you may make. 

 
PAYMENT METHODS
  • Credit / Debit Cards

  • PAYPAL

  • Offline Payments